Our Service Process
- Consistent follow-up like Telephonic Call, Emails, Letters with customers for Collection of Invoices.
- Settling Queries of Customers.
- Help Desk.
- Dispute Resolution.
- Reconciliation.
- Field Visit.
- Sending Reminder.
- Legal Notices.
- Drafting Legal Documents.
Credit Care (CCA) can work with you to develop a customized solution for better control of your receivables process, applying well-defined collection policies and procedures across your entire credit portfolio. You set the targets and define the goals; we’ll meet your expectations.
Our Clients Drive the following benefits from outsourcing theirs receivable management as First Party Outsourcing to us :
- Increased control of the receivables process with customized account treatment and strategic follow-up on every account
- Insight to better understand delinquencies via comprehensive, real-time reporting tools
- improved cash flow and profitability
- 24/7 access to account activity and reporting via a secure Client Portal
- Reduced costs – let us recruit, train and pay the overhead of your dedicated CCA staff
- Business Address Verification
- Residential Address Verification
- PAN Verification
- Personal Interview/ Field Verification
- Business License/Registration Verification
- Evaualation of Financial Statements available in Public Domain
- Trade Reference Checking
- Personal Reference Checking
- Review of Credit Bureau Report
- Review of Data available in Public Domain
- Net Search
- Review of Financial Profile and General Profile of the Applicant through Information Form and Personal Interview